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Wheelchair Accessible Taxi App Available in New York City

March 7th, 2013

People needing a wheelchair-accessible taxi in New York City will now find it easier to find one.  Accessible Dispatch is a new service available by phone, Internet or mobile app.

Accessible Dispatch is available 24 hours a day, 7 days a week, throughout Manhattan.  Upon notification, a wheelchair-accessible taxi is dispatched to your location immediately.  Advanced reservations are not required, but they are accepted.

A taxi may be booked by calling 311.  You may also call in or text a request to 646-599-9999, book online at www.accessibledispatch.com/book, or use the mobile app, WOW Taxi (Wheels on Wheels).

Once the system receives your request, it locates the nearest available wheelchair-accessible taxi, all of which are equipped with GPS tracking.  The request is sent to the taxi’s data terminal for the driver to accept the request and proceed to the location.  If the closest driver does not accept the request within two minutes, the request automatically switches to the next-closest driver until an available cab is found.

The fare is the same as for any other taxi in New York City.  Accessible Dispatch pays the driver for the travel time to the pick-up location.  Drivers are trained in ADA requirements, customer service etiquette, and safety protocols for boarding and de-boarding with wheelchairs, scooters, and service animals.

Accessible Dispatch is a service operated by Metro Taxi, a Connecticut taxi company that brought the first wheelchair-accessible cabs to that state.

For more information about our special needs legal services, visit www.specialneedsnewyork.com.

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Are You the Brother or Sister (Sibling) of an Individual with a Developmental Disability

December 18th, 2012

  • Are you an adult (over 18)?
  • Are you the brother or sister (sibling) of an individual with a developmental disability? *
  • Does your sibling live in New York State (including New York City)?

If you answered “yes” to these questions, then we want to hear from you! Please complete our New York State Siblings Needs Survey. We are trying to better understand the needs of siblings in New York State. The findings from this survey will help us plan the next steps to support adult siblings of persons with developmental disabilities.  We will also give you a list of sibling web resources at the end of the survey. The survey will take about 10-15 minutes.

To complete the survey, click on this link:

https://cornell.qualtrics.com/SE/?SID=SV_byDnruQStwJLQeE

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This article does not constitute legal advice and should not be relied upon. If you need legal advice concerning this or any other topic please contact our offices to schedule a consultation with one of our attorneys at 914-684-2100 or 212-490-2020.